Privacy Policy

Horizons Vision, LLC

Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY

BEFORE USING THIS WEBSITE OR ANY SERVICE RELATED TO THIS WEBSITE

This Policy may have been amended since the last time you used the Website.

Effective Date: December 1, 2023

This Privacy Policy (this "Policy") describes the personal information we collect through the sendsms365.com website, and related websites, online services and content, and mobile applications (collectively, the "Website") provided by Horizons Vision, LLC, and any parent, subsidiary, or affiliate (collectively, "we" or "us" or "Horizons Vision"), and your choices regarding your personal information and how it is used and shared.

By submitting your personal information to us (through the Website or through any other online means), you consent to our collection, use, sharing, and transfer of your personal information as described in this Policy, unless such information collection is expressly governed by another agreement signed by an authorized representative of Horizons Vision. You may withdraw your consent at any time by contacting us, although this does not affect any personal information we previously collected from or about you. If you do not agree with the terms of this Policy, or do not consent to our collection, use, sharing, or transfer of your personal information as described in this Policy, you may not use the Website, and you should not submit any personal information to us.

This Policy is incorporated into, and is a part of, the Terms of Use ("Terms of Use") located at sendsms365.com/signup, which govern the Website. Capitalized terms used below which are not defined in this Policy will have the meanings provided such terms in the Terms of Use. Our liability from or arising out of this Policy or any breach hereof is subject to the limits of liability stated in the Terms of Use.

What Does this Policy Cover?

This Policy applies to personal information that is protected under state, federal, and international laws that are applicable to you which govern the protection and security of individuals' personal data and information. This Policy applies to all users of the Website, regardless of whether you register an account.

As used in this Policy, "personal information" means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

This Policy does not:

  • Cover any anonymized or aggregated demographic information, or other information that does not directly identify you, or which cannot be used indirectly with other information to identify you. When we anonymized information, we can use it and share it with third parties for any purpose in our sole discretion.
  • Apply to any of our websites, mobile sites, applications, and products and services that have their own separate privacy policies, or to any offline services or relationships we may have with you unless this Policy is expressly referenced as applying to such offline services or relationships in an agreement between you and Horizons Vision.
  • Apply to third party websites, mobile sites, applications, or products and services, including without limitation third-party features and functions presented on our Website, even if you access them via our Website. If you use one of these respective services, or click on a link to another site, you should read such website's or service's respective privacy policy. If you agree to a third-party service provider's website terms or privacy policy, those terms will govern your use of their website and their use of your personal information.
  • Apply to personal information transferred to telecommunication carriers in the process of providing the services, including mobile numbers, any metadata in the stream, and the content within text messages.
  • Cover any ideas, suggestions, or comments you submit to or about the Website, which information we may use for any purposes in our sole discretion.

What Personal Information Do We Collect?

We collect the following personal information from users and visitors of the Website (in addition to personal information of third parties which you may provide or upload to the Website, for which you must obtain consent and to which you must apply your own privacy policy as required by applicable law and industry and trade rules and best practices):

  • Personal identification information, such as your customer's first name, last name, company name, and SMS number.
  • Any personal information included in the SenderID, Destination Number, and text of the message of each SMS message.
  • Location information based on your IP address.
  • Information using cookies and other electronic technologies.
  • Usage and engagement data for analytics purposes.

How Do We Collect Your Personal Information?

You directly provide us with most of the data we collect. We collect and process data when:

  • You create an account and set up your personal profile.
  • You correspond with us through email links provided on the Website, or other electronic means of communication provided on or through the Website.
  • You use the Website: we use cookies and other electronic technologies to collect information from you, and we collect site usage and engagement records for analytics.

How Do We Use Your Personal Information?

We use the personal information we collect from and about you so we can:

  • Enable you to use the features available on or through the Website.
  • Email you, or communicate with you via the Website, or to respond to your inquiries or comments.
  • Analyze data to understand your usage and engagement with the Website, your location and the devices you use, and to improve the Website.
  • Enforce this Policy, the Terms of Use, and our other policies and agreements, including monitoring your use of the Website relative to the permitted uses under the Terms of Use, and other terms and limits posted on the Website.
  • Comply with legal, regulatory, or contractual requirements.
  • Detect and prevent fraud and abuse in order to protect your and our security.
  • To upgrade, improve, and develop our products and services.

How Do We Share Your Personal Information?

We share your personal information only as follows:

  • Third-party service providers: we employ other companies and individuals to perform functions on our behalf. Examples include hosting the Website, payment processors, and services for analyzing data (such as Google Analytics to analyze how users interact with the Website). These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
  • To provide the services available on the Website (including without limitation designating your assigned mobile numbers and/or short codes as the originator of messaging you initiate via the services available on the Website) through our network and the communications networks of our providers.
  • Business transfers: if Horizons Vision is purchased, or there is a merger or sale of our assets, or similar transaction, your personal information would be transferred, but would remain subject to the promises made in any applicable pre-existing privacy policy (unless you consent otherwise).
  • Protection of us and others: we release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our account and other agreements with you; or protect the rights, property, privacy, or safety of Horizons Vision, our users, or others.
  • Anonymized or aggregated demographic information: we can use anonymized information and share it with third parties for any purpose in our sole discretion. This Policy does not apply to anonymized information.

How Do We Safeguard Your Personal Information?

  • We securely store your personal information on our hosting provider's servers.
  • We maintain physical, technical, and procedural safeguards in connection with the collection, storage, and disclosure of personal information.
  • Except as otherwise stated herein, we also require by contract (other than in emergency situations) that third party service providers acting on our behalf, or with whom we share your personal information, also undertake to provide such security and confidentiality measures in accordance with industry standards.
  • Notwithstanding anything herein to the contrary, we have limited, if any, control over information and data collected by our communications providers and their downstream carriers, and accordingly, data pertaining to your assigned mobile numbers and/or short codes may be visible, available, and stored by such providers using whatever security and privacy measures (if any) such providers may implement; these practices are entirely beyond the control of Horizons Vision.

It is important for you to protect your devices, computers, and applications against unauthorized access.

How Do We Retain and Delete Your Personal Information?

We retain your personal information for as long as is necessary for the purpose for which it is collected, including legitimate business reasons and legal and regulatory requirements. Once this time period has expired, we will delete your personal information. Generally, we keep your personal information as long as we need your personal information for our legitimate business purposes.

You may request us to delete your personal information (and, if applicable, your account) at any time by contacting us at support@sendsms365.com, however we may maintain your personal information for the purposes above and for other legitimate business purposes, such as:

  • Information which is not personally-identifiable, or which has been rendered non-personally identifiable by anonymization, which we may use for any purpose.
  • Information to enforce this Policy, the Terms of Use, and our other policies and agreements.
  • If there is an unresolved claim or dispute.
  • Fraud prevention.

What Are Your Rights?

If you have these rights under applicable laws, you are entitled to the following:

  • The right to access. You have the right to know whether or not we are processing your personal information, the purpose and other information about that processing, and to request access to or copies of your personal information.
  • The right to rectification. You have the right to request us to correct any personal information you believe is inaccurate, and request us to complete personal information you believe is incomplete.
  • The right to erasure. You have the right to request that we erase your personal information, under certain conditions described in applicable laws.
  • The right to restrict processing. You have the right to request that we restrict processing of your personal information, under the conditions described in applicable laws.
  • The right to object to processing. You have the right to object to our processing of your personal information, under the conditions described in applicable laws.
  • The right to data portability. You have the right to request us to transfer your personal information to another organization, or directly to you, under the conditions described in applicable laws.

If you make a request pertaining to any of the above, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@sendsms365.com.

How Do We Use Cookies and Other Electronic Technologies?

To enable our systems to recognize your browser or device and to provide and improve our products and Website, we use cookies (described below) and other identifiers to collect information about your device, and how you interact with our Website, such as:

  • IP address
  • browser type
  • device location
  • cookie data
  • associated identifying and usage information from your mobile phone, laptop, or other device, and other device information that you give us consent to access.

We may collect this information using cookies, pixel tags, and similar technologies which create and maintain unique identifiers to collect this information. We may also use cookies, web server logs, web beacons, or other electronic tools to collect and compile statistical and other information about your use of the Website, such as the web pages visited, the date and the time of your visit, the websites you visited immediately before and after visiting the Website, the number of links you click within the Website, the functions you use on the Website, the databases you view and the searches you request on the Website, the data you save on or download from the Website, etc.

What are Cookies?

A cookie is a small text file placed on your computer or mobile device. We may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to maintain session state and user identity. A persistent cookie remains on your hard drive for an extended period of time. We may use persistent cookies and content to help remember your preferences and improve your experience.

How Can You Manage Cookies?

You may be able to remove persistent cookies by following directions provided in your browser's "help" content. You can control browser cookies through your browser's settings. Some of the Website may not function properly if you disable cookies. The use of cookies, web beacons, or similar technologies by third party services, content and ad network providers is subject to their own privacy policies, not ours.

What Rights Do California Residents Have?

We do not sell your personal information or share it for cross-context behavioral advertising.

We are required to alert you how our websites react to Do Not Track signals. Some browsers support a "Do Not Track" feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. The Website does not currently change the way it operates based upon detection of a Do Not Track or similar signal.

Do We Transfer Your Personal Information to Other Countries?

Some of the uses and disclosures mentioned in this Policy may involve the transfer and processing of your personal information to and in various countries that may have different levels of privacy protection than your country. By using the Website, or any other of our products and services, you consent to such transfers and processing, including in and to the United States, the United Kingdom, and the European Union.

How Do We Protect Children?

We do not wish to receive any data from or about children. We encourage parents and guardians to monitor and supervise all Internet usage by children. No information should be submitted to, or posted at, the Website by visitors under 18 years of age.

How Do We Update Our Policy?

We regularly review this Policy. When we update this Policy, we will place the new Policy on this web page, and update the effective date at the top of the Policy. We encourage you to check the effective date of this Policy whenever you visit the Website to see if it has changed since your last visit. By using Website after such after we post any updates, you consent to the updates of this Policy.

How Can You Contact Us?

If you have questions or complaints regarding our Policy or practices, please contact us at info@sendsms365.com, or by mail to Horizons Vision, Inc., 433 Plaza Real, Suite 275, Boca Raton FL 33432. We will respond to your questions and complaints about our processing of your personal information. If you are not satisfied with our response, depending on where you are located you can contact a supervisory authority or your state's attorney general.